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Frequently Asked Questions (FAQ)
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1.) |
Why did you miss my trash
today?
1.) Your trash was not out the night before
2.) A national holiday prevented pickup do to
the closing of the local landfill
3.) Due to inclement weather we were unable
to service your road today
4.)Your quarterly bill is past due, and service
has been temporarily stopped.
Please call our office when this occurs so we
may respond with the correct explanation. |
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2.) |
How often are my private
residential pickups?
Most privately-serviced homes are two pickups
per week (except if your pickup falls on a recognized
holiday) |
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3.) |
Do you accept credit cards?
Yes, we accept all major credit cards excluding
American Express. |
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4.) |
Which holidays do you observe?
Private collection homes can view our holiday
schedule on the back of your quarterly bill.
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5.) |
Why is there are charge for
large bulk items or extra amounts of trash?
Items such as furniture, appliances, rugs, etc.
are not considered normal household trash volume
and therefore an extra charge will be assessed.
Extra residential trash will also be taken at
a minor additional cost to cover the weight
of the additional trash. |
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6.) |
Why cant you take certain
items?
Certain items are banned from the Monmouth County
Reclamation Center. Some of these items include:
paint, motor oil, leaves, grass, tires, stumps,
dirt, rocks, concrete, and all types of hazardous
waste. |
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7.) |
What happens if there is
no pickup on my commercial container?
1.) Your container was blocked by a car or other
item and you will have to call for a re-scheduled
pickup when it is clear.
2.) You have items in your trash container that
are not permitted and must be evacuated before
a pickup can be made.
3.) Your monthly bill is past due, and service
has been temporarily stopped. Please call our
office at (732) 471-8900.
4.) Trash may be mixed with your recycling or
recycling with trash and a contaminated load
is visible. Please call our office at (732)
471-8900. |
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8.) |
If I forgot to put out my
trash THE NIGHT BEFORE, can you come back another
day and pick it up?
There are many times that we are able to come
back, depending on your location. Most likely
if you have twice weekly pickup, a double pickup
will be made on the next pickup. Please make
sure that all trash is put out the night before
to ensure that your pickup will be made. Please
call our office at (732)471-8900 for arrangements.
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9.) |
Will you pick up old appliances?
Yes, we will pickup old appliances and additional
bulk items at additional cost. Call our office
to arrange this service. |
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10.) |
My trash can is dirty, broken
or cracked. Can I receive a new one?
M&S Waste furnished trash cans are very expensive.
Each home is assigned one can for their personal
trash services. It is the homeowner's responsibility
to maintain the can and keep it clean and functioning.
If a can is cracked or broken due to unexplainable
occurrences, M&S will do everything possible
to repair or replace the can. Sometimes you
may be placed on a list if your particular type
of can is not yet available. Please remember
that M&S WASTE OWNS THESE
CANS AND YOU WILL BE RESPONSIBLE FOR ANY DEFACEMENT
OR LOSS OF CAN. |
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Homeowners
Condos/Apartments
Mobile Home Parks
Housing Developments |
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Serving Monmouth, Middlesex
and Ocean Counties
Owned and Operated by the
Schito Family For Over 60 Years! |
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| M&S Waste Services offers waste services, waste management, residential garbage pick-up and commercial waste management services in Monmouth County and Ocean County, New Jersey. For over 60 years, we believe in professional service and building our customer relationships based on honesty and integrity. |
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| Website | Impression Technologies LLC |
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